I’m Katie Jones, a content strategist with experience in brand management and user-centered design.
I’ve spent the last decade in content roles in mission-driven organizations, bringing my storytelling sensibility to public radio, an order of Catholic nuns, a homeless services agency, and a university. See the resume for the play-by-play. Roles have varied (with progressive responsibility at ever-larger institutions) but the heart of the work has been pretty consistent: I help organizations tell their stories.
Newer to my toolkit are user experience skills in ethnography, generative and evaluative user research, and design thinking. These I’ve picked up in UC Irvine’s Master of Human-Computer Interaction and Design program. The HCI skills prepare me to plan and evaluate content more strategically.